Frequently Asked Questions
Everything you need to know about your H.C. Oswald Supply order.
What are your standard shipping times?
Most in-stock orders are processed within 1-2 business days. Delivery times vary by location, typically arriving within 3-7 business days via standard ground shipping.
Do you offer international shipping?
Currently, we ship to addresses within the United States and Canada. For international inquiries outside these regions, please contact our support team for a custom freight quote.
What is your return policy?
We accept returns on unused and unopened items within 30 days of delivery. Please note that certain industrial components may be subject to a restocking fee.
How can I track my order?
Once your order has shipped, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, and Discover), as well as PayPal and Apple Pay for a secure checkout experience.
Are your products covered by a warranty?
Yes, all products sold by H.C. Oswald Supply are covered by their respective manufacturer warranties. Please refer to the specific product documentation for detailed coverage information.